About Us

Booking is only accepted via our website or by phone at +201031008256

To ensure the safety and well-being of all dogs in our care, we require that all dogs meet the following criteria:  

- Vaccinated and up-to-date with all necessary shots.  

- Dewormed and free of parasites.  

- At least 4 months old.  

- No clinical signs of illness in the past 15 days.  

- No surgical operations in the past 30 days.  

- No chronic diseases.
Note: Your dog will be thoroughly examined by our vet upon check-in.  

* Please bring your dog’s vaccination card with you to the resort.

Yes, our DogTaxi will reach you anywhere within Cairo and Giza during its working hours (9 AM - 5 PM).

- Check-out time: from 11:00 AM to 1:00 PM.
- Any check-out after 1:00 PM and until 5:00 PM incurs an additional fee of 300 EGP.
- Any check-out after 5:00 PM will be charged as an additional night at the regular nightly rate.
- Check-In Time: Anytime, preferred to be from 1:00 PM to 5:00 PM

You may bring your dog’s food, though we assure you that we offer the finest nutrition. 
Please note that bringing your own food will not affect the stay's price, and we are not responsible for any health issues that may arise from it.

Pricing varies based on your location, ranging from 300 to 700E£ per journey. The full payment for the DogTaxi service is required upon request. 

Unfortunately, all payments are required in advance at the time of check-in. 

- In the case of an extended stay, the remaining payment will be calculated and charged via online payment link.

Clients are kindly requested to announce their check-out at least 24 hours in advance. Failure to provide this notice will result in a 300 EGP fee.

If a check-out is not completed after it has been announced by the owner, a fee of 300 EGP will apply.

Absolutely! Feel free to visit us during our working hours (9 AM - 7 PM, all weekdays). 
Simply ask our receptionist for a tour, and our Operation Manager will guide you through the resort, explaining how your dog’s day will be.

You can visit us even if you don't need to board your dog. Come enjoy a drink, listen to some music, and relax with the beautiful landscape. You're always welcome anytime! 😊

Our Owner Relationship Specialist will send you daily updates for your dog, including photos and videos, via WhatsApp.

Yes, we’ll ask you during check-in if your dog is social or prefers to be alone. 
This helps us ensure the safest and most enjoyable experience for your dog.

Yes, vaccination is obligatory. Protecting all dogs in our care from potential infections is our top priority.

Each dog receives two meals daily. The type of food depends on what your dog is used to eating, whether it’s soft, dry, or a mix of both. 
All meals are checked by our vet before serving to ensure quality and safety.

Yes! We offer long-stay memberships for owners with busy schedules. Perfect for when you’re traveling or have long-term commitments.
Learn more about our memberships.

We understand that plans can change. Our cancellation policy allows you to cancel or reschedule a stay, though we recommend doing so at least 12 hours in advance. This applies to booking a new stay or extending the current one.

Yes, our resort has an on-site vet and a fully equipped clinic with essential diagnostic instruments.

Our team is highly skilled, and we understand that every dog has unique needs. However, if your dog has a special medical condition, such as diabetes, or has recently undergone surgery, we, unfortunately, won't be able to accommodate your lovely dog. While your dog is absolutely amazing, we are not equipped as a medical boarding facility, and we want to ensure their safety and well-being.

At this time, we do not offer medical boarding services.

Yes, Our licenses include: Animal Boarding License, Business License, Zoning Permits, Health and Safety Permits, Fire Safety Permit, Environmental Permit, and First Aid/CPR Certification."